On 17 November 2026, bahnhof.de becomes the new DB Info.The essentials at a glance
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Address

Düsseldorf HbfDüsseldorf Hauptbahnhof
Konrad-Adenauer-Platz 14
40210 Düsseldorf
Düsseldorf Hauptbahnhof, Konrad-Adenauer-Platz 14, 4 0 2 1 0 Düsseldorf
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Düsseldorf HbfDüsseldorf Hauptbahnhof

  • Travel Info
  • Facilities
  • Service
  • Shopping
  • Explore

Travel Info

Live departure / arrival

Overview of the next departing and arriving trains

Timetables

Notices on train departures as PDF

Replacement service

Site plan as PDF

Elevators

Information about available elevators and possible malfunctions

Map

Orientation plan for the station, the platform and the surrounding area

Facilities

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Accessibility

Parking

Luggage lockers

WiFi

Available at this station:
  • Bicycle garage
  • WC
  • Bicycle parking
  • Car rental
  • Taxi rank

Service

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Tickets and travel information

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DB Reisezentrum

Help and guidance on site

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Mobile service staff

Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Mobility service

Our station staff is usually available to help during service hours. For reliable assistance with getting on or off the train, we recommend booking in advance with our Mobility Service Centre
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Bahnhofsmission

When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge
Website
www.bahnhofsmission.de

DB Information

DB Information is the central point of contact for information about your rail journey

Die DB Information befindet sich in der Empfangshalle am Konrad-Adenauer-Platz. Von den Bahnsteigen gelangen Sie über die Treppen und Rolltreppen hinunter in die Halle.

Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Lost property office

Whether it’s glasses, a hat or a cell phone: Lost items can be found at the lost and found service of Deutsche Bahn
Monday to FridayMon – Fri
06:30 – 21:30From 6 30 to 21 30
Saturday and SundaySat, Sun, incl. public holidays
07:30 – 21:30From 7 30 to 21 30incl. public holidays

3-S Centre

If you have any questions or hints about service, safety or cleanliness, please contact the 3-S Centre Düsseldorf Hbf
Phone
+49 211 36801055
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

DB Lounge

In the DB Lounge, you can enjoy free drinks, newspapers and Wi-Fi during your waiting time – for even more comfort before your journey

Die DB Lounge Düsseldorf befindet sich außerhalb des Bahnhofgebäudes im Erdgeschoss, Heinz-Schmöle-Straße 12. Sie erreichen die Lounge über Ausgang 3 (Ostseite) in Richtung Bertha-von-Suttner-Platz. Der Fußweg vom jeweiligen Ankunftsgleis zum Eingang beträgt zwei bis fünf Minuten.

Monday to FridayMon – Fri
07:00 – 21:00From 7 to 21
Saturday and SundaySat, Sun, incl. public holidays
08:00 – 20:00From 8 to 20 incl. public holidays

Questions, suggestions or feedback

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DB WhatsApp Cleaning Service

Report soiling via WhatsApp so that it can be removed even faster
WhatsApp
Go to the ChatService only possible via WhatsApp

Feedback and contact

Contact persons and contact options for questions or feedback on our train stations
Email
feedback@bahnhof.de
Go to Service Overview

Shopping and enjoyment

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Food

+17
20 Options

Shopping

+7
10 Options

Other

+1
4 Options

Explore

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  • At the station
  • Mobility
Skip teaser area
  • "Peaceful Colors" – for Diversity, Openness and Peace

    At night, the station appears from the outside like a brightly illuminated palace of colors

    The station from the outside, with colourful windows at dusk.
  • DB Lounge

    Relax, work or simply enjoy a free coffee - right in the station

    DB Lounge lettering above the entrance with large windows.
  • Post Düsseldorf Hauptbahnhof

    There is a post office, a Postbank, a DHL packing station, three DHL parcel shops and three letterboxes in the neighbourhood

    The north entrance to Düsseldorf Hauptbahnhof.
  • Changing money at the station: Services at the ten largest main stations

    If you prefer to exchange money in the traditional way instead of at an ATM with a currency exchange function, you will find the Reisebank at the largest main stations

    A view of the station building at Hamburg Hauptbahnhof.
End of teaser area
  • Getting to the Merkur Spiel-Arena

    Take the train and public transport to the stadium via Düsseldorf's train stations

    The Düsseldorf Arena is located in the countryside on the Rhine.
  • Cycling is now rewarded with DB Rad+

    Simply download the DB Rad+ app, collect kilometres by bike in the campaign area and redeem them for attractive rewards

    A man holds a coffee mug in his left hand and a smartphone with the DB Rad+ app open in his right hand.

What’s new

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Station of the year 2026

Ansbach station in Bavaria has been named Station of the Year

bahnhof.de is becoming DB Info

Real-time departures and arrivals, platforms, carriage order, lifts, shops and restaurant options at the station – available from 17 November 2026 on DB Info online and via the app

Travellers with smartphones on a platform at Berlin Central Station.

DB Kundenblick: Helping to shape the future of Deutsche Bahn

Share your ideas on how to improve Deutsche Bahn in the online community ‘DB Kundenblick’

Passenger with smartphone on a regional train.
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