The following information on accessibility applies to the website bahnhof.de.
DB InfraGO AG, which is part of the Deutsche Bahn Group, has made some adjustments and improvements to ensure compliance with the German Accessibility Reinforcement Act ("BFSG"), which transposes the European Accessibility Act (EU Directive 2019/882) into German law, and with the German regulation on accessibility requirements for products and services under the BFSG ("BFSGV").
As the largest provider of mobility services in Germany, Deutsche Bahn has a duty to society as a whole, and we are committed to ensuring that everyone has equal access to our information and digital services.
In terms of technical accessibility requirements, we strive, in line with the harmonised European EN 301 549 standard, for Level AA conformance with the most recent Web Content Accessibility Guidelines (WCAG 2.2).
Description of the service
Copy link to this sectionThe website bahnhof.de helps travellers to plan and carry out rail journeys by providing information about railway stations, such as the travel and mobility options available there, as well as facilities and services.
Description of the fulfilment of accessibility requirements
Copy link to this sectionThe website bahnhof.de has been checked for accessibility in accordance with the Barrier-Free Accessibility Reinforcement Act and the BFSGV.
This application largely complies with the success criteria in the most recent WCAG.
We carry out continual reviews and self-assessments of this application and make continual improvements to it to comply with applicable requirements. Despite our best efforts, users may still encounter non-accessible components.
Contact details for feedback
Copy link to this sectionHave you noticed something on our website that is not accessible or fully usable? Then please let us know at feedback@bahnhof.de.
Contact the market surveillance centre
Copy link to this sectionMarktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF) (Market Surveillance Body of the Federal States for the Accessibility of Products and Services "MLBF")
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
Telefon: (0391) 567 6970
E-Mail: MLBF@ms.sachsen-anhalt.de
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Updates to this information on accessibility
Copy link to this sectionThis information was last updated on 18 June 2025.