With DB Kundenblick, you can play an active role in shaping the future of Deutsche Bahn’s digital services. Participants receive regular invitations to take part in surveys, interviews or product tests, and can share their experiences, wishes and suggestions directly. In this way, you help to make digital services even more user-friendly and relevant. The community is German-speaking – please feel free to join us if you’d like.
On the DB Kundenblick website, you can share your ideas and suggestions for improving Deutsche Bahn.
As a member of DB Kundenblick, you will receive invitations to take part in market research activities relating to Deutsche Bahn and topics concerning the station and its surroundings. You can also join the online community to discuss with others how everyday travel could be improved. Valuable insights for improvements can then be drawn from the results of these discussions and surveys. Participation in the surveys is entirely voluntary. Please note that the community communicates exclusively in German.
Once you have successfully registered on DB Kundenblick, you will receive regular emails from the platform. These emails contain personalised invitations to take part in surveys and discussions, as well as newsletters and information about current projects.