DB Information is the central point of contact for information about your rail journey and a meeting point for travelers and station visitors. Here you can get answers about your rail journey and the respective city. At train stations without DB Information, our mobile service staff will be happy to help you.
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Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label "Service"
The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains
When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge