<p><img src="/cms/images/94f45553-40b0-4545-901b-18fb93da37c7/db-information.jpg" alt="A wheelchair user gets information at the DB Information at a train station." attribution="Deutsche Bahn AG / Max Lautenschläger"></p>
<p>DB Information is the central point of contact for information about your rail journey and a meeting point for travelers and station visitors. Here you can get answers about your rail journey and the respective city. At train stations without DB Information, our mobile service staff will be happy to help you.</p>

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We help if you have any questions – on site at the train station or digitally

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Our mobile service staff at stations provide travellers with advice and assistance – just look for red caps with the word ‘Service’

Mobile service staff

The Mobility Service organizes everything necessary if you need help getting on or off the train or changing trains

Mobility Service

When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge

DB Information

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Mobile service staff

Mobility Service

Bahnhofsmission