<p><img src="/cms/images/mobilitaetsservice-zentrale.jpg" alt="A DB employee helps a wheelchair user at Berlin Central Station as part of the mobility service." data-attribution="Deutsche Bahn AG / Max Lautenschläger"></p>
<p>The Mobility Service organizes everything necessary if you need help getting on or off the train or changing trains.</p>
<h2 id="services">Services</h2>
<ul>
<li>Organization of personal service when boarding, changing or disembarking local and long-distance trains</li>
<li>Answering questions about suitable trains, accessibility of stations or minimum transfer times</li>
</ul>
<h2 id="booking">Booking</h2>
<p>In order to provide you with the best possible service, we would ask you to register at <a href="https://msz-bahn.de/">www.msz-bahn.de</a> until 8 p.m. the day before your trip.
For international trips, registration is required at least 48 hours in advance.</p>

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Even if you are limited in your mobility – it is important to us that you reach your destination well

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Our mobile service staff at stations provide travellers with advice and assistance – just look for red caps with the word ‘Service’

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When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge

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