München Hbf
Features and Services
Visitor numbers:
Current situation: fewer visitors than usual
At the moment, we expect visitor numbers to be lower than usual. There are usually more people visiting at this time on this day of the week.
Current situation: usual number of visitors
The number of visitors is equivalent to the usual number of visitors at this time on this day of the week.
Current situation: more visitors than usual
At the moment, we expect visitor numbers to be higher than usual. There are usually fewer people visiting at this time on this day of the week.
There is currently no information about visitor numbers.
Information
Please note that the chart provides information about current visitor numbers as a comparison with the average figures during the previous eight weeks. This chart uses approximate values, not absolute figures. As a result, actual visitor numbers may be different. Similarly, the chart does not provide information about visitor numbers relative to building capacities. Details subject to change.
Further information
The latest information about safe travel and the range of services at stations is available here.
DB Information: Currently open
DB Information counters are the place to go for information about your rail journey, and they serve as a meeting point for travellers and station visitors. If you have any questions about your trip or the town/city where the station is located, staff at the counter have the answers you need. If a station does not have a counter, our service staff are only too happy to help you with any query you might have.
| Day | From | Till |
|---|---|---|
| Monday | 00:00 oclock | 00:00 oclock |
| Tuesday | 00:00 oclock | 00:00 oclock |
| Wednesday | 00:00 oclock | 00:00 oclock |
| Thursday | 00:00 oclock | 00:00 oclock |
| Friday | 00:00 oclock | 00:00 oclock |
| Saturday | 00:00 oclock | 00:00 oclock |
| Sunday | 00:00 oclock | 00:00 oclock |
| Holiday | 00:00 oclock | 00:00 oclock |
Mobile Service: Currently available
Our mobile service staff at stations provide travellers with advice and assistance. Just look for red caps with the word "Service".
| Day | From | Till |
|---|---|---|
| Monday | 00:00 oclock | 00:00 oclock |
| Tuesday | 00:00 oclock | 00:00 oclock |
| Wednesday | 00:00 oclock | 00:00 oclock |
| Thursday | 00:00 oclock | 00:00 oclock |
| Friday | 00:00 oclock | 00:00 oclock |
| Saturday | 00:00 oclock | 00:00 oclock |
| Sunday | 00:00 oclock | 00:00 oclock |
| Holiday | 00:00 oclock | 00:00 oclock |
Travel Center
At a Travel Center you will receive the following services with personal consultation: Tickets and reservations up to shortly before departure, season tickets and DB monthly season tickets on subscription as well as DB BahnCard related offers. Furthermore, national and international timetable and fare information is available in addition to supplementary services and offers for your rail journey.
Reisezentrum München Hbf S-Bahn Kundencenter
| Day | From | Till |
|---|---|---|
| Monday | 07:00 oclock | 20:00 oclock |
| Tuesday | 07:00 oclock | 20:00 oclock |
| Wednesday | 07:00 oclock | 20:00 oclock |
| Thursday | 07:00 oclock | 20:00 oclock |
| Friday | 07:00 oclock | 20:00 oclock |
| Saturday | 09:00 oclock | 18:00 oclock |
| Sunday | 09:00 oclock | 18:00 oclock |
Reisezentrum München Hbf
| Day | From | Till |
|---|---|---|
| Monday | 07:00 oclock | 21:00 oclock |
| Tuesday | 07:00 oclock | 21:00 oclock |
| Wednesday | 07:00 oclock | 21:00 oclock |
| Thursday | 07:00 oclock | 21:00 oclock |
| Friday | 07:00 oclock | 21:00 oclock |
| Saturday | 07:00 oclock | 21:00 oclock |
| Sunday | 07:00 oclock | 21:00 oclock |
DB Lounge
Our DB Lounges provide first-class passengers and BahnComfort customers with everything that makes their time at a station as enjoyable as possible: excellent seating, stylish surroundings and attentive service.
Further information is available here.
Luggage lockers
If you want to take a load off your hands, you can put your luggage in a locker at these stations.
Accessibility equipment
Testing
The following equipment features serve to ensure barrier-free accessibility to the station. Available are:
Mobility service is available: please notify us in advance
The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains. In order to provide you with the best possible service, we would ask you to notify us until 8 p.m. the day before your trip. For international trips, at least 48 hours in advance.
Here you can request assistance online. Alternatively you can contact our Mobility Service Centre at 030 65212888 or msz@deutschebahn.com.
Current availability of elevators
If you have any questions, simply contact the relevant Triple-S centre or our mobility service centre at 030 65212888.
Lost property
Have you lost or found something on a train or at a station?
Simply get in touch with us free of charge at www.fundservice.bahn.de. You can call us at 030 586020909.
You can also hand in found items or report a loss at the station.
3-S-Zentrale, Telefon: 089/13081055
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
You can reach our Triple-S central office by phone at: 089/13081055
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
Toilets
Parking spaces for bicycles
Local transport
Taxis
Car hire
Travel items
Bahnhofsmission
The Travellers Aid Society ("Bahnhofsmission") at a German station can provide you with advice and information in the event of an emergency, and its volunteers can tell you where you can get further assistance. They also take care of children travelling alone and travellers with mobility restrictions. An overview of the societies in Germany and their services is available here. Additional details are also available from the DB Information counter at a given station.
