München Hbf
Features and Services
DB Information: Currently open
DB Information counters are the place to go for information about your rail journey, and they serve as a meeting point for travellers and station visitors. If you have any questions about your trip or the town/city where the station is located, staff at the counter have the answers you need. If a station does not have a counter, our service staff are only too happy to help you with any query you might have.
| Day | From | Till |
|---|---|---|
| Monday | 00:00 oclock | 00:00 oclock |
| Tuesday | 00:00 oclock | 00:00 oclock |
| Wednesday | 00:00 oclock | 00:00 oclock |
| Thursday | 00:00 oclock | 00:00 oclock |
| Friday | 00:00 oclock | 00:00 oclock |
| Saturday | 00:00 oclock | 00:00 oclock |
| Sunday | 00:00 oclock | 00:00 oclock |
| Holiday | 00:00 oclock | 00:00 oclock |
Mobile Service: Currently available
Our mobile service staff at stations provide travellers with advice and assistance. Just look for red caps with the word "Service".
| Day | From | Till |
|---|---|---|
| Monday | 00:00 oclock | 00:00 oclock |
| Tuesday | 00:00 oclock | 00:00 oclock |
| Wednesday | 00:00 oclock | 00:00 oclock |
| Thursday | 00:00 oclock | 00:00 oclock |
| Friday | 00:00 oclock | 00:00 oclock |
| Saturday | 00:00 oclock | 00:00 oclock |
| Sunday | 00:00 oclock | 00:00 oclock |
| Holiday | 00:00 oclock | 00:00 oclock |
Travel Center: 09:00 oclock - 18:00 oclock
At a Travel Center you will receive the following services with personal consultation: Tickets and reservations up to shortly before departure, season tickets and DB monthly season tickets on subscription as well as DB BahnCard related offers. Furthermore, national and international timetable and fare information is available in addition to supplementary services and offers for your rail journey.
Reisezentrum M�nchen Hbf
| Day | From | Till |
|---|---|---|
| Monday | 07:00 oclock | 20:00 oclock |
| Tuesday | 07:00 oclock | 20:00 oclock |
| Wednesday | 07:00 oclock | 20:00 oclock |
| Thursday | 07:00 oclock | 20:00 oclock |
| Friday | 07:00 oclock | 20:00 oclock |
| Saturday | 09:00 oclock | 18:00 oclock |
| Sunday | 09:00 oclock | 18:00 oclock |
Reisezentrum M�nchen Hbf
| Day | From | Till |
|---|---|---|
| Monday | 07:00 oclock | 21:00 oclock |
| Tuesday | 07:00 oclock | 21:00 oclock |
| Wednesday | 07:00 oclock | 21:00 oclock |
| Thursday | 07:00 oclock | 21:00 oclock |
| Friday | 07:00 oclock | 21:00 oclock |
| Saturday | 07:00 oclock | 21:00 oclock |
| Sunday | 07:00 oclock | 21:00 oclock |
DB Lounge
Our DB Lounges provide first-class passengers and BahnComfort customers with everything that makes their time at a station as enjoyable as possible: excellent seating, stylish surroundings and attentive service.
Further information is available here.
Luggage lockers
If you want to take a load off your hands, you can put your luggage in a locker at these stations.
Accessibility equipment
Testing
The following equipment features serve to ensure barrier-free accessibility to the station. Available are:
Gleis 1:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 1a:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 2:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 2a:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 5:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 6:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 7:
step-free access
| passenger information display
| public address system
| contrasting guidance
Gleis 8:
step-free access
| passenger information display
| public address system
| contrasting guidance
Gleis 9:
step-free access
| passenger information display
| public address system
| contrasting guidance
Gleis 10:
step-free access
| passenger information display
| public address system
| contrasting guidance
Gleis 10a:
step-free access
| passenger information display
| public address system
| tactile platform access
| contrasting guidance
Gleis 11:
step-free access
| passenger information display
| public address system
| tactile platform access
| contrasting guidance
Gleis 12:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 13:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 14:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 15:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 16:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 17:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 18:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 19:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 20:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 21:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 22:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 23:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 24:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 25:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| tactile guiding strip
| contrasting guidance
Gleis 26:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| contrasting guidance
Gleis 27:
step-free access
| modern platform height
| passenger information display
| public address system
| tactile platform access
| contrasting guidance
Gleis 27a:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 28:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 29:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 30:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 31:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 32:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 33:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 34:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 35:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Gleis 36:
step-free access
| modern platform height
| passenger information display
| public address system
| contrasting guidance
Mobility service is available: please notify us in advance
The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains. In order to provide you with the best possible service, we would ask you to notify us until 8 p.m. the day before your trip. For international trips, at least 48 hours in advance.
Here you can request assistance online. Alternatively you can contact our Mobility Service Centre at 0180 6 512 512 (EUR 0.20 per call from landlines, max. EUR 0.60 per call from mobile networks) or msz@deutschebahn.com.
Current availability of elevators
If you have any questions, simply contact the relevant Triple-S centre or our mobility service centre at 0180 6 512 512 (EUR 0.20 per call from landlines, max. EUR 0.60 per call from mobile networks)
Lost property
Have you lost or found something on a train or at a station?
Simply get in touch with us free of charge at www.fundservice.bahn.de. You can call us at 0900 1 99 05 99 (EUR 0.59/min. from a German landline, costs for calls on mobile networks may vary).
You can also hand in found items or report a loss at the station.
3-S-Zentrale, Telefon: 089/13081055
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
You can reach our Triple-S central office by phone at: 089/13081055
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
Toilets
Parking spaces for bicycles
Local transport
Taxis
Car hire
Travel items
Bahnhofsmission
The Travellers Aid Society ("Bahnhofsmission") at a German station can provide you with advice and information in the event of an emergency, and its volunteers can tell you where you can get further assistance. They also take care of children travelling alone and travellers with mobility restrictions. An overview of the societies in Germany and their services is available here. Additional details are also available from the DB Information counter at a given station.
