<p>If you have any questions, please contact our mobility service by phone <a href="tel:+493065212888">030 65212888</a> (local rate) or by email at <a href="mailto:msz@deutschebahn.com">msz@deutschebahn.com</a>. Our colleagues are available for you from 6 a.m. to 10 p.m. Monday through Friday and from 8 a.m. to 8 p.m. on Saturdays, Sundays and holidays.</p>

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We help if you have any questions – on site at the train station or digitally

Service

At many stations we already offer you a wide range of services for your bike

Bicycle services at the train station

Bringing the station to you: DB Station&Service AG’s app DB Bahnhof live gives you mobile access to information about 5,400 stations and every public transport stop in Germany

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Even if you are limited in your mobility – it is important to us that you reach your destination well

Accessibility

The Mobility Service organizes everything necessary if you need help getting on or off the train or changing trains

Mobility Service

Our mobile service staff at stations provide travellers with advice and assistance – just look for red caps with the word ‘Service’

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Accessibility

Mobility Service

Mobile service staff

Accessibility equipment

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Accessibility

Mobility Service

Mobile service staff