• Mobility

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    Real-time information on train departures and arrivals and other information on mobility services at the station

    Live departure / arrival

    Overview of the next departing and arriving trains

    Replacement service

    Site plan as PDF

    Timetables

    Notices on train departures as PDF

    Parking

    Detailed information on parking facilities and fees
    Available at this station:
    • Bicycle parking
    • Car rental
    • Taxi rank

  • At the station

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    Information for a pleasant stay and a relaxed onward journey can be found here
    Address:
    Hamburg Hauptbahnhof, Hachmannplatz 16, 2 0 0 9 9 Hamburg
    Overview plan of tracks, platforms and services at the station
    Track and site plan
    (PDF)

    Shopping and eating

    Extensive overview of bakeries, gastronomy, stores and services can be found at www.einkaufsbahnhof.de

    Map

    Orientation plan for the station, the platform and the surrounding area

    WiFi

    Free WiFi at stations

    Elevators

    Information about available elevators and possible malfunctions

    Luggage lockers

    At this station you can put your luggage in a locker

    Equipment for accessibility

    Even if you are limited in your mobility – it is important to us that you reach your destination well
    Available at this station:
    • WC
    • Travel lounge
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  • Advice and support

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    We will help you – on site at the station as well as digitally
    To the service area

    Mobility Service Centre

    The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains

    Ja, um Voranmeldung unter +49 30 65212888 (Ortstarif) wird gebeten

    DB Information

    DB Information is the central point of contact for information about your rail journey
    Monday to Sunday, incl. public holidays
    From 0 to 24

    Mobile service staff

    Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
    Monday to Sunday, incl. public holidays
    From 6 to 23

    Bahnhofsmission

    When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge

    www.bahnhofsmission.de

    DB Reisezentrum

    At DB Reisezentrum you receive the complete range of services for your journey with Deutsche Bahn
    Monday to Friday
    From 6 to 21
    Saturday and Sunday, incl. public holidays
    From 8 to 20 15

    DB Reinigungsteam

    Report pollution via WhatsApp so that it can be removed even faster
    WhatsApp
    +49 1579 2362836Service only possible via WhatsApp

    Feedback and contact

    Contact persons and contact options for questions or feedback on our train stations
    Email
    feedback@bahnhof.de

    Chatbot

    Hello, my name is DB Smile. I am your digital assistant and help with questions about the station
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Discover more content

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New: Show the complete journey from the departure board

With the new journey information, travellers are now well informed about the start, intermediate and end stops as well as further information about their train

New! Find the right wagon faster with the wagon sequence on the track

From now on, travellers can see the position of arriving trains on the platform as well as the coach sequence and equipment of the trains at a glance on bahnhof.de

Remember elevators and receive operating status as a push message

Travellers can save elevators on bahnhof.de and be informed about changes to the operating status of elevators on bahnhof.de.