Address
Köln HbfKöln HauptbahnhofTrankgasse 11
50667 KölnKöln Hauptbahnhof, Trankgasse 11, 5 0 6 6 7 Köln
Travel Info
Overview of the next departing and arriving trains
Notices on train departures as PDF
Site plan as PDF
Information about available elevators and possible malfunctions
Orientation plan for the station, the platform and the surrounding area
Overview plan of tracks, platforms and services at the station
Facilities
Copy link to this sectionService
Copy link to this sectionHelp and guidance on site
Copy link to this sectionOur mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
- Monday to Sunday, incl. public holidays
- From 0 to 0
Our station staff is usually available to help during service hours. For reliable assistance with getting on or off the train, we recommend booking in advance with our Mobility Service Centre
- Monday to Sunday, incl. public holidays
- From 0 to 0
When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge
- Website
- www.bahnhofsmission.de
DB Information is the central point of contact for information about your rail journey
- Monday to Sunday, incl. public holidays
- From 0 to 0
Whether it’s glasses, a hat or a cell phone: Lost items can be found at the lost and found service of Deutsche Bahn
- Monday to Sunday, incl. public holidays
- From 6 to 22
At DB Reisezentrum you receive the complete range of services for your journey with Deutsche Bahn
- Monday to Friday
- From 7 to 21
- Saturday and Sunday, incl. public holidays
- From 9 to 21
If you have any questions or hints about service, safety or cleanliness, please contact the 3-S Centre Köln Hbf
- Phone
- +49 221 1411055
- Monday to Sunday, incl. public holidays
- From 0 to 0
In the DB Lounge, you can enjoy free drinks, newspapers and Wi-Fi during your waiting time – for even more comfort before your journey
- Monday to Friday
- From 6 30 to 21 30
- Saturday and Sunday, incl. public holidays
- From 7 to 21
Questions, suggestions or feedback
Copy link to this sectionReport pollution via WhatsApp so that it can be removed even faster
- +49 1579 2397402Service only possible via WhatsApp
Contact persons and contact options for questions or feedback on our train stations
- feedback@bahnhof.de
Your digital assistant for questions about our stations