On 17 November 2026, bahnhof.de becomes the new DB Info.The essentials at a glance
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Address

Dortmund HbfDortmund Hauptbahnhof
Königswall 15
44137 Dortmund
Dortmund Hauptbahnhof, Königswall 15, 4 4 1 3 7 Dortmund
Deutsch
  • Contact
  • Business customersexternal link
  • Transport operators
  • Changelog
  • Information on accessibility
  • Compliance
  • Privacy policy
  • House rules
  • Publishing Details
  • Terms and conditions of use

Dortmund HbfDortmund Hauptbahnhof

  • Travel Info
  • Facilities
  • Service
  • Shopping
  • Explore

Travel Info

Live departure / arrival

Overview of the next departing and arriving trains

Timetables

Notices on train departures as PDF

Replacement service

Site plan as PDF

Elevators

Information about available elevators and possible malfunctions

Map

Orientation plan for the station, the platform and the surrounding area

Facilities

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Accessibility

Parking

Luggage lockers

WiFi

Available at this station:
  • Bicycle garage
  • WC
  • Bicycle parking
  • Taxi rank

Service

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Tickets and travel information

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DB Reisezentrum

Help and guidance on site

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Mobile service staff

Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Mobility service

Our station staff is usually available to help during service hours. For reliable assistance with getting on or off the train, we recommend booking in advance with our Mobility Service Centre
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Bahnhofsmission

When travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge
Website
www.bahnhofsmission.de

DB Information

DB Information is the central point of contact for information about your rail journey

Die DB Information befindet sich in der Bahnhofshalle des Empfangsgebäudes (Königswall 15), in der Nähe des DB Reisezentrums. Von den Bahnsteigen gelangen Sie über die Personenunterführung in die Halle.

Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Lost property office

Whether it’s glasses, a hat or a cell phone: Lost items can be found at the lost and found service of Deutsche Bahn
Monday to FridayMon – Fri
08:00 – 12:00From 8 to 12 14:00 – 18:00From 14 to 18
Saturday and SundaySat, Sun, incl. public holidays
closedincl. public holidays

3-S Centre

If you have any questions or hints about service, safety or cleanliness, please contact the 3-S Centre Dortmund Hbf
Phone
+49 231 7291055
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

German Federal Police

The Federal Police ensure security at the train station, protect travellers, are available for questions and assistance, and prevent crimes and disruptions to rail traffic.

Questions, suggestions or feedback

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DB WhatsApp Cleaning Service

Report soiling via WhatsApp so that it can be removed even faster
WhatsApp
Go to the ChatService only possible via WhatsApp

Feedback and contact

Contact persons and contact options for questions or feedback on our train stations
Email
feedback@bahnhof.de
Go to Service Overview

Shopping and enjoyment

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Food

+7
10 Options

Shopping

+1
4 Options

Other

1 Options

Explore

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  • At the station
  • Mobility
Skip teaser area
  • "Peaceful Colors" – for Diversity, Openness and Peace

    At night, the station appears from the outside like a brightly illuminated palace of colors

    The station from the outside, with colourful windows at dusk.
  • Value voucher for Sanifair at Dortmund Hauptbahnhof

    The Sanifair voucher can be redeemed in these shops

    People pass through the reception hall of Dortmund Hauptbahnhof.
  • ATM Dortmund Hauptbahnhof: All options in and around the station

    If you need cash, you will find numerous ATMs from various banks in the station building and on the way to the city centre

    A view of the station building of Dortmund Hauptbahnhof.
End of teaser area
  • Cycling is now rewarded with DB Rad+

    Simply download the DB Rad+ app, collect kilometres by bike in the campaign area and redeem them for attractive rewards

    A man holds a coffee mug in his left hand and a smartphone with the DB Rad+ app open in his right hand.

What’s new

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Station of the year 2026

Ansbach station in Bavaria has been named Station of the Year

bahnhof.de is becoming DB Info

Real-time departures and arrivals, platforms, carriage order, lifts, shops and restaurant options at the station – available from 17 November 2026 on DB Info online and via the app

Travellers with smartphones on a platform at Berlin Central Station.

DB Kundenblick: Helping to shape the future of Deutsche Bahn

Share your ideas on how to improve Deutsche Bahn in the online community ‘DB Kundenblick’

Passenger with smartphone on a regional train.
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