On 17 November 2026, bahnhof.de becomes the new DB Info.The essentials at a glance
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Address

Köln Messe/​DeutzKöln Messe/​Deutz
Ottoplatz 7
50679 Köln
Köln Messe/​Deutz, Ottoplatz 7, 5 0 6 7 9 Köln
Deutsch
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  • Transport operators
  • Changelog
  • Information on accessibility
  • Compliance
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  • Publishing Details
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Köln Messe/​DeutzKöln Messe/​Deutz

  • Travel Info
  • Facilities
  • Service
  • Shopping
  • Explore

Travel Info

Live departure / arrival

Overview of the next departing and arriving trains

Timetables

Notices on train departures as PDF

Replacement service

Site plan as PDF

Elevators

Information about available elevators and possible malfunctions

Map

Orientation plan for the station, the platform and the surrounding area

Facilities

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Accessibility

Parking

Luggage lockers

WiFi

Available at this station:
  • WC
  • Bicycle parking
  • Taxi rank

Service

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Tickets and travel information

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DB Reisezentrum

go.Center von go.Rheinland

Help and guidance on site

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Mobile service staff

Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
Monday to SundayMon – Sun, incl. public holidays
06:20 – 21:50From 6 20 to 21 50incl. public holidays

Mobility service

Our station staff is usually available to help during service hours. For reliable assistance with getting on or off the train, we recommend booking in advance with our Mobility Service Centre
Monday to SundayMon – Sun, incl. public holidays
06:10 – 22:15From 6 10 to 22 15incl. public holidays

DB Information

DB Information is the central point of contact for information about your rail journey

Die DB Information befindet sich in der Haupthalle am Haupteingang Ottoplatz.

Monday to SundayMon – Sun, incl. public holidays
06:00 – 22:00From 6 to 22 incl. public holidays

3-S Centre

If you have any questions or hints about service, safety or cleanliness, please contact the 3-S Centre Köln Hbf
Phone
+49 221 1411055
Monday to SundayMon – Sun, incl. public holidays
00:00 – 00:00From 0 to 0 incl. public holidays

Questions, suggestions or feedback

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DB WhatsApp Cleaning Service

Report soiling via WhatsApp so that it can be removed even faster
WhatsApp
Go to the ChatService only possible via WhatsApp

Feedback and contact

Contact persons and contact options for questions or feedback on our train stations
Email
feedback@bahnhof.de
Go to Service Overview

Shopping and enjoyment

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All options

+2
5 Options

Explore

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  • At the station
  • Mobility
Skip teaser area
  • Culinary delights whilst travelling: Get to know our Local Heroes

    Our stations are more than just places where people come and go – they are vibrant meeting places where people from all over the world come together

    Culinary delights whilst travelling: Get to know our Local Heroes.
  • Pick up parcels easily while on the go

    With Box – Die Abholstation, you can have packages, online orders, or even medications delivered directly to a pickup station at the train station

  • Luggage storage made easy

    Simply reserve digital lockers online with our partner ‚Mobile Locker‘ at Köln Messe/Deutz station or use them directly without cash

    A white luggage locking system from the provider Mobile Locker at a station.
End of teaser area
  • Cycling is now rewarded with DB Rad+

    Simply download the DB Rad+ app, collect kilometres by bike in the campaign area and redeem them for attractive rewards

    A man holds a coffee mug in his left hand and a smartphone with the DB Rad+ app open in his right hand.

What’s new

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Station of the year 2026

Ansbach station in Bavaria has been named Station of the Year

bahnhof.de is becoming DB Info

Real-time departures and arrivals, platforms, carriage order, lifts, shops and restaurant options at the station – available from 17 November 2026 on DB Info online and via the app

Travellers with smartphones on a platform at Berlin Central Station.

DB Kundenblick: Helping to shape the future of Deutsche Bahn

Share your ideas on how to improve Deutsche Bahn in the online community ‘DB Kundenblick’

Passenger with smartphone on a regional train.
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