Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
Our station staff is usually available to help during service hours. For reliable assistance with getting on or off the train, we recommend booking in advance with our Mobility Service Centre
Real-time departures and arrivals, platforms, carriage order, lifts, shops and restaurant options at the station – available from 17 November 2026 on DB Info online and via the app