Address
Berlin SüdkreuzBerlin SüdkreuzGeneral-Pape-Straße 1
12101 BerlinBerlin Südkreuz, General-Pape-Straße 1, 1 2 1 0 1 Berlin
Travel Info
Overview of the next departing and arriving trains
Notices on train departures as PDF
Site plan as PDF
Information about available elevators and possible malfunctions
Orientation plan for the station, the platform and the surrounding area
Facilities
Copy link to this sectionService
Copy link to this sectionTickets and travel information
Copy link to this sectionHelp and guidance on site
Copy link to this sectionOur mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’
- Monday to Sunday, incl. public holidays
- From 6 to 22 30
Our station staff is usually available to help during service hours. For reliable assistance with getting on or off the train, we recommend booking in advance with our Mobility Service Centre
- Monday to Sunday, incl. public holidays
- From 6 to 22 30
DB Information is the central point of contact for information about your rail journey
Die DB Information finden Sie in der Westhalle im Erdgeschoss (Ausgang Schöneberg/Naumannstraße), in der Nähe des DB Reisezentrums.
- Monday to Sunday, incl. public holidays
- From 6 to 22 30
If you have any questions or hints about service, safety or cleanliness, please contact the 3-S Centre Berlin Ostbahnhof
- Phone
- +49 30 2971055
- Monday to Sunday, incl. public holidays
- From 0 to 0
The Federal Police ensure security at the train station, protect travellers, are available for questions and assistance, and prevent crimes and disruptions to rail traffic.
Questions, suggestions or feedback
Copy link to this sectionReport soiling via WhatsApp so that it can be removed even faster
- Go to the ChatService only possible via WhatsApp
Contact persons and contact options for questions or feedback on our train stations
- feedback@bahnhof.de
