At selected stations in Germany and on the trains of S-Bahn Berlin and Munich, pollution can be reported via WhatsApp so that it can be cleaned up even faster.
Simply send us a WhatsApp message, indicating the location and type of soiling. You will then quickly receive notification that we have received your message and that the cleaning team is on the case.
Do you want to report soiling?
If the DB WhatsApp cleaning service is available at your station, you will find the corresponding WhatsApp number on the page of the respective station under the section "Advice and support". Use our station search to find the station you are looking for.