Deutsche Bahn

Berlin-Lichtenberg

Features and Services

Currently:

Current situation: fewer visitors than usual

At the moment, we expect visitor numbers to be lower than usual. There are usually more people visiting at this time on this day of the week.

Current situation: usual number of visitors

The number of visitors is equivalent to the usual number of visitors at this time on this day of the week.

Current situation: more visitors than usual

At the moment, we expect visitor numbers to be higher than usual. There are usually fewer people visiting at this time on this day of the week.

There is currently no information about visitor numbers.


Information

Please note that the chart provides information about current visitor numbers as a comparison with the average figures during the previous eight weeks. This chart uses approximate values, not absolute figures. As a result, actual visitor numbers may be different. Similarly, the chart does not provide information about visitor numbers relative to building capacities. Details subject to change.

Further information

The latest information about safe travel and the range of services at stations is available here.

If you want to take a load off your hands, you can put your luggage in a locker at these stations.

Testing

The following equipment features serve to ensure barrier-free accessibility to the station. Available are:

Gleis 1:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 2:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 15:
step-free access | platform height >= 55 cm | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 16:
step-free access | platform height >= 55 cm | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 17:
step-free access | platform height >= 55 cm | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 20:
step-free access | platform height >= 55 cm | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 21:
step-free access | platform height >= 55 cm | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 22:
step-free access | platform height >= 55 cm | passenger information display | public address system | stairs marking | contrasting guidance


The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains. In order to provide you with the best possible service, we would ask you to notify us until 8 p.m. the day before your trip. For international trips, at least 48 hours in advance. 

Here you can request assistance online. Alternatively you can contact our Mobility Service Centre at 030 65212888 or msz@deutschebahn.com.

If you have any questions, simply contact the relevant Triple-S centre or our mobility service centre at 030 65212888.

Have you lost or found something on a train or at a station?

Simply get in touch with us free of charge at www.fundservice.bahn.de. You can call us at 030 586020909.
You can also hand in found items or report a loss at the station.

The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.

You can reach our Triple-S central office by phone at: 030/2971055

The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.


Toilets

Parking spaces

Parking spaces for bicycles

Local transport

Taxis

Travel items

At this station we offer you free wifi. It allows you to go online with your smartphone or laptop, edit e-mails and much more.

You can find information about the various wifi offers at our stations here.

Map Berlin-Lichtenberg  PDF | 227.1 KB