Deutsche Bahn

Ansbach

Features and Services

Our mobile service staff at stations provide travellers with advice and assistance. Just look for red caps with the word "Service".

Day From Till
Monday 06:50 oclock 18:50 oclock
Tuesday 06:50 oclock 18:50 oclock
Wednesday 06:50 oclock 18:50 oclock
Thursday 06:50 oclock 18:50 oclock
Friday 06:50 oclock 18:50 oclock
Saturday 06:50 oclock 18:50 oclock
Sunday 08:15 oclock 20:15 oclock
Holiday 08:15 oclock 20:15 oclock

At a Travel Center you will receive the following services with personal consultation: Tickets and reservations up to shortly before departure, season tickets and DB monthly season tickets on subscription as well as DB BahnCard related offers. Furthermore, national and international timetable and fare information is available in addition to supplementary services and offers for your rail journey.

Reisezentrum Ansbach
Day From Till
Monday 07:00 oclock 17:55 oclock
Tuesday 07:00 oclock 17:55 oclock
Wednesday 07:00 oclock 17:55 oclock
Thursday 07:00 oclock 17:55 oclock
Friday 07:00 oclock 17:55 oclock
Saturday 08:00 oclock 13:30 oclock

If you want to take a load off your hands, you can put your luggage in a locker at these stations.

Testing

The following equipment features serve to ensure barrier-free accessibility to the station. Available are:

Gleis 1:
step-free access | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 2:
passenger information display | public address system | stairs marking | contrasting guidance

Gleis 3:
passenger information display | public address system | stairs marking | contrasting guidance

Gleis 4:
passenger information display | public address system | stairs marking | contrasting guidance

Gleis 5:
passenger information display | public address system | stairs marking | contrasting guidance

Gleis 25:
step-free access | passenger information display | public address system | stairs marking | contrasting guidance

Gleis 27:
step-free access | passenger information display | public address system | stairs marking | contrasting guidance


The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains. In order to provide you with the best possible service, we would ask you to notify us until 8 p.m. the day before your trip. For international trips, at least 48 hours in advance. 

Here you can request assistance online. Alternatively you can contact our Mobility Service Centre at 030 65212888 or msz@deutschebahn.com.

Have you lost or found something on a train or at a station?

Simply get in touch with us free of charge at www.fundservice.bahn.de. You can call us at 030 586020909.
You can also hand in found items or report a loss at the station.

The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.

You can reach our Triple-S central office by phone at: 0911/2191055

The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.


Toilets

Parking spaces for bicycles

Local transport

Taxis

Travel items