The lift to platforms 2/3 and the lift to platforms 4/5 are being modernised and are therefore currently out of service. They are scheduled to resume operation in October 2026.
Platforms 1 and 90/91 remain accessible to passengers with reduced mobility.
Passengers with reduced mobility who are unable to use the steps unaided should contact the Mobility Service Centre (MSZ) for further assistance.
Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale.
Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00
Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn
Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
More information