Mobile Service: 08:00 oclock - 20:00 oclock
Our mobile service staff at stations provide travellers with advice and assistance. Just look for red caps with the word "Service".
|Monday||08:00 oclock||20:00 oclock|
|Tuesday||08:00 oclock||20:00 oclock|
|Wednesday||08:00 oclock||20:00 oclock|
|Thursday||08:00 oclock||20:00 oclock|
|Friday||08:00 oclock||20:00 oclock|
|Saturday||08:00 oclock||20:00 oclock|
|Sunday||08:00 oclock||20:00 oclock|
|Holiday||08:00 oclock||20:00 oclock|
Looking for a Travel centre or agency that sells DB tickets? The Sales point locator allows you to search for Deutsche Bahn sales points.
If you want to take a load off your hands, you can put your luggage in a locker at these stations.
Mobility service is available: please notify us in advance at 01806 512 512*
Do you need assistance when gettting on or off the train or changing trains? Our mobile service staff at stations provide travellers with advice and assistance. Just look for red caps with the word "Service". You can contact our mobility centres at 0180 6 512 512 (*EUR 0.20 per call from landlines, max. EUR 0.60 per call from mobile networks) or online at www.bahn.de/barrierefrei. In order to provide you with the best possible service, we would ask you to notify us in good time.
If you have any questions, simply contact the relevant Triple-S centre or our mobility service centre at 0180 6 512 512 (EUR 0.20 per call from landlines, max. EUR 0.60 per call from mobile networks)
Have you lost or found something on a train or at a station?
Simply get in touch with us free of charge at www.fundservice.bahn.de. You can call us at 0900 1 99 05 99 (EUR 0.59/min. from a German landline, costs for calls on mobile networks may vary).
You can also hand in found items or report a loss at the station.
3-S-Zentrale, Telefon: 0911/2191055
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
You can reach our Triple-S central office by phone at: 0911/2191055
Parking spaces for bicycles