There are no staff present at this station. Mobility service is only available within the specified service hours and requires advance booking through the Mobility Service Centre.
Please note that due to preparation times and depending on the meeting point at the station, getting on and off the train may only be possible from 20 minutes after the start until 10 minutes before the end of the service hours.
Service hours
- Monday to Friday
- From 8 to 18
- Saturday and Sunday, incl. public holidays
- closed
Mobility Service Centre
- Phone
- +49 30 65212888
- msz@deutschebahn.com
- Website
- msz.bahnhof.de
By phone Mon – Fri from 06:00 to 22:00, Sat - Sun and national-wide public holidays from 08:00 to 20:00.
More relevant content
Copy link to this sectionWhen travelling or in acute need: Bahnhofsmission helps immediately, without registration and free of charge
Even if you are limited in your mobility – it is important to us that you reach your destination well
Our mobile service staff at stations provide travellers with advice and assistance – just look out for the burgundy-coloured caps with the label ‘Service’