Lift to platform 2/3 not available

Due to renovation work, the lift to platforms 2/3 is expected to be out of service until 4 November 2026. Passengers with reduced mobility are advised to contact the MSZ.More information
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During the works, platforms 2 and 3 will not be accessible via level access until 4 November 2026. We ask passengers with reduced mobility to take this into account when planning their journey. Assistance is available from the Mobility Centre, subject to advance booking (24 hours in advance). Please use the contact details below.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
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