Replacement service runs here

Due to construction work, there will be restrictions on the route between Hamburg and Berlin until 14 June 2026.More information

Lifts are being replaced

The lifts will be out of service until August 2026. Travellers with reduced mobility should contact the MSZ.More information
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New: find ticket outlets and travel information

From now on you can easily find ticket outlets from other transport operators on bahnhof.de

Save stations in your personal favourites

With the new ‘Save station’ feature, travellers can bookmark stations in their favourites and access relevant information faster.

Find stations near you in just a few clicks

With the new location function on bahnhof.de, travellers can find the nearest stations – quickly and easily via location sharing, without the hassle of typing

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The lifts are expected to be back in service from the beginning of August. Until then, please use the nearby, accessible stations at Brieselang or Paulinenaue.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
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