Lift to platform 13/14 not available

Travellers with reduced mobility should contact the MSZ.More information
DB
  • Select a station
  • Service
  • Discover
Hamburg HbfHamburg Hauptbahnhof

Lift Conversion Hamburg Hbf

To the station page
Hamburg Hbf
Back to top

Discover more content

Copy link to this section

New: find ticket outlets and travel information

From now on you can easily find ticket outlets from other transport operators on bahnhof.de

Save stations in your personal favourites

With the new ‘Save station’ feature, travellers can bookmark stations in their favourites and access relevant information faster.

Find stations near you in just a few clicks

With the new location function on bahnhof.de, travellers can find the nearest stations – quickly and easily via location sharing, without the hassle of typing

Deutsch
  • Business customersexternal link
  • Contact
  • House rules
  • Transport operators
  • Changelog
  • Shopping at the station
  • Compliance
  • Privacy policy
  • Information on accessibility
  • Publishing Details

During the works, platforms 13 and 14 will not be accessible via level access. We ask passengers with reduced mobility to take this into account when planning their journey. Assistance is available from the Mobility Centre, subject to advance booking (24 hours in advance). Please use the contact details below.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
More information