Lift to platform 2/3 not available

Due to renovation work, the lift is expected to be out of service until the end of 2026. Travellers with reduced mobility should contact the MSZ.More information
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From 15 October, the ban on alcohol consumption will form part of the rules and regulations at all railway stations nationwide. Carrying open containers of alcoholic drinks is also prohibited

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We are expanding the familiar DB Information service into the digital sphere: bahnhof.de is being developed into a provider-neutral platform, which will be available in future as both a website and an app

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Due to renovation work, the lift to platforms 2 and 3 is expected to be out of service until the end of 2026.

Assistance is available from the Mobility Centre, subject to advance booking (24 hours in advance). Please use the contact details below.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
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