These are the Terms and conditions of use for the website available at www.db.info (hereinafter referred to as the “Website”) and the DB Info app (hereinafter referred to as the “App”).
General
Copy link to this sectionThe Website is operated and the App is provided by DB InfraGO AG, Adam-Riese-Straße 11–13, 60327 Frankfurt am Main, Federal Republic of Germany, registered in the commercial register of the Local Court (Amtsgericht) of Frankfurt am Main under registration number HRB 50879.
The Website and the App are intended solely to provide information relating to rail travel, in particular information about railway stations, the services available there, and journey planning information (hereinafter referred to as “Traveller Information”). No services are offered via the Website or the App. In particular, no tickets are sold and no customer service requests are processed through the Website or the App.
Content
Copy link to this sectionDB InfraGO AG is solely responsible for the content of the Website and the App. The content provided on the Website and the App is prepared with the greatest possible care. However, DB InfraGO AG does not warrant the accuracy, completeness or currency of the content provided.
Availability
Copy link to this sectionDB InfraGO AG will use reasonable endeavours to make the Website and the App, including their functionality, available with as little interruption as possible. DB InfraGO AG reserves the right to modify or discontinue its offering at any time. DB InfraGO AG does not warrant that the Website or the App will operate without faults or interruptions.
Permitted Use
Copy link to this sectionThe Website and the App may only be used for the purpose of accessing Traveller Information, searching for connections, and using the other functionalities made available on the Website or within the App. Any other use of the Website or the App is prohibited.
The reproduction, adaptation, distribution, public communication or any other form of use of the Website or the App, in particular its design and content, including trademarks and other distinctive signs, for commercial purposes is not permitted. The use of automated systems or automated software to extract content from the Website or the App is likewise prohibited. Accessing content of the Website or the App by any means other than directly through the Website’s or App’s user interface is also prohibited.
Users must refrain from taking any measures that could interfere with the functioning of the Website or the App. This includes any actions that may result in an excessive or unreasonable burden on the Website or the App and/or on the technical infrastructure used to provide or operate them.
Without prejudice to any other rights or remedies available to it, DB InfraGO AG reserves the right to block, suspend or otherwise restrict access to the Website or the App at any time in the event of a breach of these Terms and conditions of Use.
Intellectual Property
Copy link to this sectionAll intellectual property rights in and relating to the Website and the App, including in particular copyright, database rights, trade marks and design rights (as well as the arrangement and presentation of the Website and the App), are owned by DB InfraGO AG or its licensors. The design and content of the Website and the App, as well as the underlying software code, may not be reproduced, adapted, distributed, communicated to the public or otherwise used, in whole or in part, without the prior consent of the respective rights holder. These Terms and conditions of Use do not grant the user of the Website or the App any such consent.
Liability
Copy link to this sectionDB InfraGO AG shall be liable in accordance with the applicable statutory provisions where damage is caused by an intentional or grossly negligent breach of duty by DB InfraGO AG or its legal representatives or agents in connection with the provision or use of the Website or the App.
DB InfraGO AG shall also be liable without limitation for damage caused by DB InfraGO AG or its legal representatives or agents in connection with the provision or use of the Website or the App resulting from injury to life, bodily injury or damage to health, for characteristics that constitute a contractually guaranteed quality, and for defects fraudulently concealed. Liability under the German Product Liability Act (Produkthaftungsgesetz) shall remain unaffected.
DB InfraGO AG shall be liable for slightly negligent breaches of essential contractual obligations. Essential contractual obligations are (i) obligations whose breach jeopardises the achievement of the purpose of the contract, and (ii) obligations that are necessary for the performance or fulfilment of the contract and on whose compliance the other party regularly relies. In such cases, DB InfraGO AG shall only be liable for losses or damage that are typically foreseeable. DB InfraGO AG shall not be liable for slightly negligent breaches of obligations other than those referred to in the preceding sentences.
To the extent that liability is excluded or limited, such exclusion or limitation shall also apply to the employees, legal representatives and agents of DB InfraGO AG.
Links to Third-Party Websites and Apps
Copy link to this sectionThe Website and the App may contain links to third-party websites and apps. When such links are first established, DB InfraGO AG reviews the third-party content to determine whether it could give rise to any civil or criminal liability. However, DB InfraGO AG does not continuously monitor such content for subsequent changes. Accordingly, DB InfraGO AG accepts no responsibility for the content of third-party websites or apps and does not adopt such websites, apps or their content as its own. If DB InfraGO AG becomes aware, or is informed by others, that content to which it has provided a link may give rise to civil or criminal liability, it will remove the relevant link.
Third-Party Notices
Copy link to this sectionInformation regarding open-source and proprietary software, including the required attributions, licence terms and notices relating to the Website, can be found here. Within the App, information regarding open-source and proprietary software, including the required attributions, licence terms and notices, can be found under “Legal Notices, Licences” in the “More” section.
Applicable Law and Jurisdiction
Copy link to this sectionThese Terms and conditions of Use shall be governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer resident outside the Federal Republic of Germany, the mandatory provisions of the law of the country in which you are resident may also apply.
The exclusive place of jurisdiction for all disputes arising out of or in connection with the use of the Website or the App shall be Frankfurt am Main, provided that both parties are merchants, one party does not have a general place of jurisdiction in Germany or another Member State of the European Union, its permanent place of residence or registered office has been transferred abroad after these Terms of Use entered into force, or its place of residence, registered office or habitual residence is unknown at the time proceedings are commenced.
Dispute Resolution
Copy link to this sectionWe participate in dispute resolution proceedings before the Schlichtungsstelle Reise & Verkehr e.V. (Fasanenstraße 81, 10623 Berlin, Germany). Further information is available at the following website: Travel and Transport Arbitration Board.
Version of these Terms and conditions of Use: October 2026