Lift at platform 11/12 is being replaced

The lift to Platform F (Platforms 11/12) is expected to be out of service until the end of August 2026. Travellers with reduced mobility should contact the MSZ.More information
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The lift to Platform F (Platforms 11/12) is being completely refurbished and will be out of service from 4 May 2026. It is expected to be back in service by the end of August 2026.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
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