Due to refurbishment work, the lift to platforms 11/12 will be out of service until 30 October 2026 (provisional).
From 23 October until the end of December 2026, the lift to platforms 7–10 will also be undergoing refurbishment and will be out of service.
Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale.
Opening hours:
Mon–Fri 06:00–22:00,Sat–Sun and public holidays 08:00–20:00
Telephone: 030 65 21 28 880
Email: msz@deutschebahn.comOnline form: Mobilitätsservice online – Deutsche Bahn
Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.More information