From 16 September 2026 until, it is expected, 14 December 2026, the lifts on platforms 1 to 5 will be replaced. During this period, access via the lift will not be available.
Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale.
Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00
Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn
Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
More information