On 17 November 2026, bahnhof.de becomes the new DB Info.The essentials at a glance
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Escalator out of service Berlin Lichtenberg

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Station of the year 2026

Ansbach station in Bavaria has been named Station of the Year

bahnhof.de is becoming DB Info

Real-time departures and arrivals, platforms, carriage order, lifts, shops and restaurant options at the station – available from 17 November 2026 on DB Info online and via the app

Travellers with smartphones on a platform at Berlin Central Station.

DB Kundenblick: Helping to shape the future of Deutsche Bahn

Share your ideas on how to improve Deutsche Bahn in the online community ‘DB Kundenblick’

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Due to renovation work, the escalator is expected to be out of service until January 2027. For accessible routes, please use the ramp to the underground station and the lift there. You can reach all levels and platforms via the S-Bahn platform and other ramps. The VBB escort service (BAV) is available to provide further assistance.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Please follow the on-site signage indicating the changed route during the construction work.

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