Due to renovation work, the escalator is expected to be out of service until January 2027. For accessible routes, please use the ramp to the underground station and the lift there. You can reach all levels and platforms via the S-Bahn platform and other ramps. The VBB escort service (BAV) is available to provide further assistance.
Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale.
Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00
Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn
Please follow the on-site signage indicating the changed route during the construction work.