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New: find ticket outlets and travel information

From now on you can easily find ticket outlets from other transport operators on bahnhof.de

Save stations in your personal favourites

With the new ‘Save station’ feature, travellers can bookmark stations in their favourites and access relevant information faster.

Find stations near you in just a few clicks

With the new location function on bahnhof.de, travellers can find the nearest stations – quickly and easily via location sharing, without the hassle of typing

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From 27 Juli 2026 to end if August 2026, the lifts on every platform will be replaced. During this period, access via the lift will not be available. 

During the construction work, platforms 2, 3, 12, and 2 F-G will no longer be accessible to people with disabilities.

Accessible entry to platforms 1 and 13 is available from the station forecourt.

Accessible entry to platforms 5 and 6 is possible via a longer detour.

When transferring from Platform 1 to Tracks 5 and 6 and vice versa, please allow at least 20 minutes for the transfer.

Please follow the signage.

Passengers with limited mobility should contact the Mobility Service Center.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
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