From 27 Juli 2026 to end if August 2026, the lifts on every platform will be replaced. During this period, access via the lift will not be available.
During the construction work, platforms 2, 3, 12, and 2 F-G will no longer be accessible to people with disabilities.
Accessible entry to platforms 1 and 13 is available from the station forecourt.
Accessible entry to platforms 5 and 6 is possible via a longer detour.
When transferring from Platform 1 to Tracks 5 and 6 and vice versa, please allow at least 20 minutes for the transfer.
Please follow the signage.
Passengers with limited mobility should contact the Mobility Service Center.
Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale.
Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00
Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn
Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
More information