Lifts are being replaced

From 5 October 2026 to 3 February 2027, the lifts on platform 1 and platforms 4/5 will be replaced. Travellers with reduced mobility should contact the MSZ.More information
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From 5 October 2026 to 3 February 2027, the lifts on platform 1 and platforms 4/5 will be replaced. During this period, access via the lift will not be available.

Passengers with reduced mobility should please contact the Mobilitätsservice-Zentrale. 

Opening hours:
Mon–Fri 06:00–22:00,
Sat–Sun and public holidays 08:00–20:00

Telephone: 030 65 21 28 880
Email: msz@deutschebahn.com
Online form: Mobilitätsservice online – Deutsche Bahn

Tip: Use our “Lifts” feature. Saving lift locations and receiving push notifications about changes to lift operating status offers greater accessibility when travelling, particularly for passengers with reduced mobility.
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