HVV-Service- und Verkaufsstelle
Level 1 below ground, Museumstraße exit
opens at 10:00
- Monday to Saturday
- From 10 to 18
- Sunday, incl. public holidays
- closed
Accepted payment methods
- Bar
- Girocard (EC)
At the HVV service center at the Hamburg Altona train station, you can purchase tokens or sign up for an affordable HVV pass. You’ll also find free informational brochures, proof of eligibility for commuter passes for students, and much more. We look forward to your visit and will be happy to assist you.