Berlin Alexanderplatz
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S-Bahn Kundenzentrum

Ground floor, north side
open till 21:30
Monday to FridayMon – Fri
06:00 – 21:30From 6 to 21 30
SaturdaySat
06:00 – 20:30From 6 to 20 30
SundaySun
08:30 – 18:30From 8 30 to 18 30
Public holidayPublic holiday
closed
Accepted payment methods
  • Bar
  • Girocard (EC)
  • MasterCard
  • Visa
  • American Express
Travelers can receive assistance and purchase VBB tickets, as well as get information on tourist attractions, at the S-Bahn Customer Center at Berlin’s Alexanderplatz station.  Assistance with fare options and sale of VBB tickets  Assistance with and processing of S-Bahn passes  Sales of S-Bahn souvenirs  Customized schedule information (including during service disruptions)  Sales of nationwide local transit tickets; DB subscription service