Frankfurt (Oder)
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Kundenzentrum Stadtverkehrsgesellschaft Frankfurt (Oder)

opens at 06:00
Monday to FridayMon – Fri
06:00 – 18:00From 6 to 18
SaturdaySat
08:00 – 13:00From 8 to 13
SundaySun
13:00 – 18:00From 13 to 18
Public holidayPublic holiday
closed
Accepted payment methods
  • Bar
  • Girocard (EC)
  • MasterCard
  • Visa
kundenzentrum-bahnhof@svf-ffo.de
svf-ffo.de
The customer service center of Stadtverkehrsgesellschaft mbH Frankfurt (Oder) is located directly to the left of the main entrance at the Frankfurt (Oder) train station. Stop by and get ideas and tips for your stay in Frankfurt (Oder). As a transit company within the VBB and a partner of ODEG, the Customer Service Center is available to assist you with travel information and all types of tickets—including season passes—within the Berlin-Brandenburg transit network and throughout Germany. In addition, our DB Agency offers the following DB services: Tickets and reservations available until shortly before departure, national and international schedule and fare information, and additional mobility and service options for your rail journey (e.g., baggage transport). We look forward to your visit!