Berlin Friedrichstraße
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S-Bahn Kundenzentrum

Ground Floor
closed
Monday to FridayMon – Fri
08:00 – 20:00From 8 to 20
Saturday and SundaySat, Sun, incl. public holidays
09:00 – 18:30From 9 to 18 30incl. public holidays
Accepted payment methods
  • Bar
  • Girocard (EC)
  • MasterCard
  • Visa
  • American Express
  • Apple Pay
  • Google Pay
+49 30 2970
At the S-Bahn Customer Center at Berlin Friedrichstraße Station, the focus is on personalized and individual assistance. You’ll find the full range of S-Bahn services here:  Advice on fare options and sales of VBB tickets  Advice on and processing of S-Bahn passes  Sales of S-Bahn souvenirs  Customized schedule information (including during service disruptions)  Sales of nationwide local transit tickets and DB subscription service