3-S-Zentrale, Telefon: 0341/9681055
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
Stations also have their own security teams, while Germany's Federal Police handle safety issues in the rail network on behalf of the national government.
Please note DB Station&Service AG's rules and regulations as well as locally published additions at the train station: they are designed to make your time at our stations safe and pleasant.