Flughafen BER - Terminal 5 (Schönefeld)
Features and Services
3-S-Zentrale
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
You can reach our Triple-S central office by phone at: 030/2971055
For price information and ticket sales, please contact your public transportation company. You can find contact information for the public transportation companies that make stops at our stations at www.bahnhof.de/zuege.
The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.
Accessibility equipment
Testing
The following equipment features serve to ensure barrier-free accessibility to the station. Available are:
Gleis 3:
step-free access
| platform height >= 55 cm
| passenger information display
| public address system
| stairs marking
| tactile handrail label
| contrasting guidance
Gleis 4:
step-free access
| platform height >= 55 cm
| passenger information display
| public address system
| stairs marking
| tactile handrail label
| contrasting guidance
Gleis 5:
Gleis 6:
step-free access
| platform height >= 55 cm
| passenger information display
| public address system
| stairs marking
| tactile handrail label
| contrasting guidance
Gleis 11:
step-free access
| platform height >= 55 cm
| passenger information display
| public address system
| tactile platform access
| stairs marking
| tactile handrail label
| contrasting guidance
Gleis 13:
step-free access
| platform height >= 55 cm
| passenger information display
| public address system
| tactile platform access
| stairs marking
| tactile handrail label
| contrasting guidance
Local transport
Parking spaces for bicycles
Taxis