Deutsche Bahn

Eisenach

Features and Services

Currently:

Current situation: fewer visitors than usual

At the moment, we expect visitor numbers to be lower than usual. There are usually more people visiting at this time on this day of the week.

Current situation: usual number of visitors

The number of visitors is equivalent to the usual number of visitors at this time on this day of the week.

Current situation: more visitors than usual

At the moment, we expect visitor numbers to be higher than usual. There are usually fewer people visiting at this time on this day of the week.

There is currently no information about visitor numbers.


Information

Please note that the chart provides information about current visitor numbers as a comparison with the average figures during the previous eight weeks. This chart uses approximate values, not absolute figures. As a result, actual visitor numbers may be different. Similarly, the chart does not provide information about visitor numbers relative to building capacities. Details subject to change.

Further information

The latest information about safe travel and the range of services at stations is available here.

DB Information counters are the place to go for information about your rail journey, and they serve as a meeting point for travellers and station visitors. If you have any questions about your trip or the town/city where the station is located, staff at the counter have the answers you need. If a station does not have a counter, our service staff are only too happy to help you with any query you might have.

Day From Till
Monday 06:00 oclock 22:30 oclock
Tuesday 06:00 oclock 22:30 oclock
Wednesday 06:00 oclock 22:30 oclock
Thursday 06:00 oclock 22:30 oclock
Friday 06:00 oclock 22:30 oclock
Saturday 06:00 oclock 22:30 oclock
Sunday 06:00 oclock 22:30 oclock
Holiday 06:00 oclock 22:30 oclock

If you want to take a load off your hands, you can put your luggage in a locker at this station.

Testing

The following equipment features serve to ensure barrier-free accessibility to the station. Available are:

Gleis 1:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile platform access | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 2:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile platform access | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 3:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile platform access | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 4:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile platform access | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 5:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile platform access | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance

Gleis 6:
step-free access | platform height >= 55 cm | passenger information display | public address system | tactile platform access | tactile guiding strip | stairs marking | tactile handrail label | contrasting guidance


The Mobility Service Centre organizes everything necessary if you need help getting on or off the train or changing trains. In order to provide you with the best possible service, we would ask you to notify us until 8 p.m. the day before your trip. For international trips, at least 48 hours in advance. 

Here you can request assistance online. Alternatively you can contact our Mobility Service Centre at 030 65212888 or msz@deutschebahn.com.

If you have any questions, simply contact the relevant Triple-S centre or our mobility service centre at 030 65212888.

Have you lost or found something on a train or at a station?

Simply get in touch with us free of charge at www.fundservice.bahn.de. You can call us at 030 586020909.
You can also hand in found items or report a loss at the station.

The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.

You can reach our Triple-S central office by phone at: 0361/3001055

For price information and ticket sales, please contact your public transportation company. You can find contact information for the public transportation companies that make stops at our stations at www.bahnhof.de/zuege.

The Triple-S concept is our masterplan for safety and customer focus at stations. Operating around the clock, Triple-S centres collect all important information regarding station processes. Some stations feature help points (emergency intercoms) that connect callers straight to the Triple-S centres.


Toilets

Parking spaces for bicycles

Local transport

Taxis

At this station we offer you free wifi. It allows you to go online with your smartphone or laptop, edit e-mails and much more.

You can find information about the various wifi offers at our stations here.